Graymoor Lane Designs Online Return & Exchange Policy
We are pleased to offer free shipping and free returns for all merchandise!
- Graymoor Lane Designs (GLn) accepts returns and exchanges on new, unworn and undamaged merchandise within 30 days of shipment date.
- Items must be in original unworn condition and returned in complete original packaging.
- Refunds and exchanges are subject to GLn review and approval.
- Refunds will be made in the form of original payment or store credit.
- After return is processed, a credit will be issued for the merchandise amount only. Please allow 10-15 business days for the refund to post to your account.
Step 1. Request a Return
- Customer should notify GLn of desire to return an item.
- GLn will send a link to the Return Portal within 2 business days of request.
Step 2. Ship Return to GLn
- Ship package using provided shipping label.
Step 3. Credit Issued by GLn
- Applicable credit will be issued within 10-15 business days of receipt of the package.